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FAQ

Find answers to 6 frequently asked questions about SAFE, organized by topic.

General (6)
What is the SAFE API and are my data secure?

fiskalySAFE is a service for centralized data management via a REST API. The system complies with the requirements of the GDPR (data protection) and GoBD (German fiscal regulations), which apply wherever tax-relevant data is generated and stored. All data is securely stored within the EU and archived for a minimum of 10 years.

Where can I find the Service Description of the SAFE API?

The Service Description for the fiskaly SAFE Service is available as a PDF document. It provides a comprehensive overview of the features, system requirements, security functions, integration options, and customer responsibilities:

What can I use the SAFE API for?

The fiskaly SAFE API can be used to archive fiscal data in line with specific legal requirements. By integrating the API, compliance with the relevant country specific regulations is ensured.

Can I use the SAFE API to migrate and manage historical receipt data?

Yes - large historical data sets can be efficiently migrated and processed through our SAFE service.

Historical data migration (maximum 75 TB) is performed via a REST API, which enables a smooth integration and transmission of large data sets.

In which scenarios is the SAFE API used?

For example, the SAFE API comes in handy in the following use cases:

  • Financial audit: exporting relevant data for audits.

  • Receipt search: fetching receipts for refunds and validation.

  • Payment methods: searching transactions based on payment method.

  • IT support: searching receipts for error tracking.

  • Customer service: retrieving receipts for claims and warranty cases.

  • Tax requirements: exporting fiscalized and non-fiscalized receipts.

  • Compliance: proof of correctly fiscalized documents.

  • Connected receipts: easily retrieving initial receipt and connected receipts.

Contact and technical support

In case you are interested in our SAFE API service, please reach out to your contact person at fiskaly or write an e-mail to sales@fiskaly.com.

For technical inquiries, please reach out to our support team via dev-support@fiskaly.com.

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