How can I cancel a receipt?

Tipp

Last updated on 2026-03-03.

As SIGN AT receipts don’t have states, they cannot be canceled directly.

If a mistake happens during the recording of a receipt, you can fix it with a cancellation receipt (“Stornobeleg” in German).

For example, if the cashier enters the incorrect amount of 500 euros, you should create a new receipt*** ***using the type CANCELLATION with the total gross amounts of -500. This will correct the incorrectly recorded receipt. After that, you can create a new receipt with the correct gross amounts.