Switch to LIVE Environment
When your integration is tested and validated, follow these steps to activate the LIVE environment and start processing real transactions.
Activating LIVE Access
Section titled “Activating LIVE Access”Check your integration readiness
Before requesting LIVE access, confirm the following:
- Your product setup in TEST is complete and stable (e.g. TSS + Clients for SIGN DE, Taxpayer + Systems for SIGN IT/FR/PT, E_INVOICE_SERVICE for E-INVOICE).
- Transactions sign end-to-end without errors.
- Your integration handles timeouts and error cases gracefully.
- All country-specific compliance requirements have been validated in TEST.
Request LIVE activation
As the Account Owner, locate the Test Mode banner at the top of the fiskaly HUB and click “Go Live”. A short form will ask you to confirm your company details and contact information before submitting.
Complete the contract & receive LIVE access
After your request, the fiskaly sales team will contact you to finalize a contract covering your production usage.
While your request is being processed, the banner displays a “LIVE access pending” badge. In addition, you will see a group in your test environment named “AccountName-LIVE”. This will be your future LIVE organization, and no action from your side is required. Once your account has been approved and activated, you will gain access to the LIVE environment.
Create LIVE resources
Switch to the LIVE environment and set up your production resources:
- Generate a new LIVE API Key in your “AccountName-LIVE” organization.
- Complete your product-specific setup in LIVE by following the same steps as in TEST. Refer to your product’s integration guide for the required resources.
Data does not transfer between environments. Resources created in TEST — organizations, API Keys, and any product-specific configurations — do not exist in LIVE. You will need to recreate them in the LIVE environment.
Switching Between Environments
Section titled “Switching Between Environments”Once LIVE is activated, use the TEST / LIVE toggle in the top navbar of the HUB to switch between environments at any time.
You can keep both environments open simultaneously. This is useful for:
- Continuing development in TEST while running production in LIVE
- Reproducing issues in TEST before investigating them in LIVE
- Training new team members without affecting production data
Store your TEST and LIVE API credentials separately. Use environment variables in your application to switch between them — never hardcode production credentials.
TEST vs LIVE Reference
Section titled “TEST vs LIVE Reference”| Feature | TEST | LIVE |
|---|---|---|
| API endpoints | Sandbox URLs (middleware) | Production URLs |
| Transactions | Not legally binding | Legally compliant and signed |
| Data retention | Temporary | Full legal retention period |
| Rate limits | Same as production | Production limits |
| Cost | Free during development | Per your contract terms |
Common Issues
Section titled “Common Issues”| Issue | Cause | Resolution |
|---|---|---|
| ”Go Live” button not visible | Only the Account Owner can request LIVE | Log in as Account Owner and complete onboarding |
| 401 errors in LIVE | Using TEST API credentials | Generate new API credentials in LIVE |
| Resources not found in LIVE | Resources are environment-specific | Recreate your product resources in LIVE |
| Missing data after switch | Environments are isolated | Recreate resources in each environment |
Next Steps
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