HUB Navigation and Interface

fiskaly HUB is organized around a left-side navigation panel that gives you quick access to your organizations, products, API keys, and account settings. This guide walks you through each section of the interface so you can find what you need and manage your setup efficiently.

HUB Menu

Navigate the left panel and service shortcuts

Organization Management

Accounts, Groups, Units and how to create them

API Keys

Create and manage API credentials per environment

User Management

Invite users and manage access to your organizations

Account Management

Company details, plans, usage, billing, and invoices

Language & Help

Supported languages and help menu shortcuts

HUB menu

The HUB’s menu is displayed in a compact navigation panel on the left, organized into categories.

At the top, you can always see the organization you are currently viewing.

Below you can access user and organization management or return to the organization selector.

At the bottom, you will find quick access to fiskaly’s SIGN products, organized by country, along with additional services such as fiskaly RECEIPT and SAFE.

The Product Overview Page goes into further detail.

Organization management

When you log in again, if you have already created an Account or have been invited to existing ones, a list of all organizations you are authorized to access will appear.

HUB uses a clear three-level hierarchy:

Account [The top-level structure in fiskaly HUB]
  |
  +-- Group [An intermediate layer for organizing Units into logical clusters, scalable to structuring needs]
  |     |
  |     +-- Unit [A single legal entity or merchant (Taxpayer) operating within a Group]
  |     +-- Unit
  |
  +-- Group
        |
        +-- Unit

A Unit is always dependent on its Account and cannot contain other Units, and an Account cannot be a sub-organization of another organization.

Create organizations

Creating organizations is free, and both Groups and Units can be created through HUB.

⚠️Unified API products

For Unified API products (SIGN IT, SIGN FR, E-INVOICE), Units are created via the API, not through HUB. We recommend creating Units via the Unified API, as this is the most reliable and scalable way to manage your customers programmatically.

While creating new organizations, their position within your organizational hierarchy is shown on the left. After creation, each organization can be edited as needed.

Create a Group

1. In the organization selector within your Account structure, click ”+ Create group”.
2. Enter the group name, display name, and address.
3. Click “Save”.
4. The new Group is displayed automatically.

Create a Unit

1. In the organization selector within your Account structure, click ”+ Create unit”.
2. Enter the unit name, display name, and address.
3. Click “Save”.
4. The new Unit is displayed automatically.

📘Note

If no LIVE environment has been activated, all initial organizations are created in the TEST environment, which allows you to safely experiment, test integrations, and configure your setup without affecting real data or triggering fiscal actions. This helps you identify and fix errors early, so you can validate your structure before switching to the LIVE environment.

The LIVE environment is separate from TEST, and fiscalization-relevant resources created within a Unit in TEST cannot be transferred to LIVE. To create LIVE resources, you need to enable the LIVE environment and use a LIVE API Key with the relevant fiskaly APIs.

When creating an organization from the LIVE environment, it will be available in both the LIVE and TEST environments. However, if you create it from within the TEST environment, it will only exist in TEST.

Switch organizations

Your currently selected organization will be displayed on the HUB’s compact navigation panel on the left and in the header. Click it to return to the organization selector or to view the recently viewed organizations.

Organization selector

Each organization comes with dedicated options and provides an overview with further details and products. To access them, simply click the corresponding organization in the Organizations Selector.

Accounts

You can activate fiskaly SAFE and access archived files.

The “What’s New” section provides service maintenance notices, API release updates, and product news tailored to the information you provided earlier.

Groups

You can manage existing Units, quickly create new ones, invite new users, and generate API Keys to integrate services into your system.

Units

You get an at-a-glance view of all API Keys and users belonging to the Unit, as well as administrator details and additional available products.

The overview of activated solutions is customizable, enabling you to display solutions across multiple countries.

API Keys management

The API Key section is accessible from the compact navigation menu. It displays all existing API Keys and provides the option to create new ones by selecting “Create API Key” and assigning a name, as well as to remove existing Keys.

📘Note

Each API Key is linked to a specific organization (Group or Unit) and to the selected environment. An API Key created in the TEST environment can only be used to create resources for testing, while an API Key created in the LIVE environment can only be used to create LIVE resources.

User management

The user management section, accessible from the compact navigation menu, lets you view all users in your organization, invite new members, assign roles, and remove users. For full details, see the User Management page.

Account management

The Account section provides access to your company details and billing information. It is accessible from the organization selector when viewing an Account-level organization. For more details, see the Account Management page.

Language and Help

HUB is available in English, German, Spanish, Italian, and French. You can switch the interface language at any time using the language selector in the top navigation bar.

The top navigation also provides a Help menu with quick access to:

• Developer documentation
• Contact Support
• Support Center
• System Status
• Changelog