User Management

The user management section in HUB lets you view and manage users across your organizations. It is accessible from the compact navigation menu under “Users”.

📘Account-level vs. Group & Unit-level

Account-level management includes role assignment and policy-based access control. Group and Unit-level management will be aligned with this approach in a future update.

Inviting a user

Users can be invited to the entire Account or to specific Groups and Units. Choose your organization first to specify the correct scope for the invite.

Account invite

This is the most comprehensive invite type, since it includes role assignment and policy-based access control.

1. Open the Users page

   On the Account level, go to the user management section from the compact navigation menu under “Users”.

2. Click "Invite members"

   Click “Invite members” to open the invite dialog.

3. Enter their email address

   Enter the email address of the person you want to invite. You can invite multiple users at once.

4. Create policy

   Open the policy creation dialog and enable the roles this user requires. Multiple roles can be enabled and each can have an expiry date for temporary access.

5. Save and invite

   Save the policy and click the “Invite member” button.

6. Wait for the invite to be accepted

   The user needs to accept the invite. Once accepted, they will be able to see the account after logging in.

Group / Unit invite

Users invited to an organization get access to the Group or Unit and a restricted view of the Account, rather than full access.

1. Navigate to the organization and open the Users page

   Select the Group or Unit you want to invite the user to. Go to the user management section from the compact navigation menu under “Users”.

2. Click "Invite user"

   Click “Invite user” to open the invite dialog.

3. Enter their email address

   Enter the email address of the person you want to invite.

4. Wait for the invite to be accepted

   The user needs to accept the invite. Once accepted, they will be able to see the organization after logging in.

📘Note

If the email address you enter is already stored in our system, the user is only informed that they have been added to your organization. If it is a new user, an account is created, which must be activated by the owner of the email address within 48 hours.

Roles & Role assignment

At the Account level, you can create policies to assign the Admin, User Manager, and Billing roles — multiple roles can be assigned to one user.

Role	Description
Owner	The user who created the Account. Has all Admin rights plus exclusive actions such as requesting LIVE activation and activating fiskaly SAFE. There is exactly one Owner per Account.
Admin	Full management rights — manage organizations, generate API keys, and activate products. Can be assigned with an optional expiry date.
User Manager	Manage users and their permissions. Can be assigned with an optional expiry date.
Billing	Access to billing, plans, usage, and invoices for the Account. Can be assigned with an optional expiry date.
Regular user	Limited rights, can view products and data for organizations they are invited to. This is the default role when no specific role is assigned.

📘Note

The Account Owner cannot be removed. Removing a user from an organization does not delete their fiskaly account.