fiskaly SIGN IT

Introduction

fiskaly SIGN IT is a cloud-based fiscalization solution for the Italian market, provided by fiskaly Italy S.r.l. It enables POS providers, software providers, system integrators, or retailers (CUSTOMER) and their merchants (END CUSTOMER / Taxpayer) to comply with Italian legislation regarding the telematic transmission of daily transactions to the Italian Revenue Agency (Agenzia delle Entrate). The service is offered in two variants: fiskaly SIGN IT (a fully approved Fiscal Module solution, homologated by Italian AdE) and fiskaly SIGN IT lite (a transitional solution that interacts directly with the Revenue Agency’s web portal). Both are accessed via a RESTful API.

Service Description

fiskaly makes fiskaly SIGN IT (and/or fiskaly SIGN IT lite) available as SaaS. Key aspects include:

• fiskaly SIGN IT: Provides Fiscal Module 1 and 2 (MF1 and MF2) components in accordance with the Technical Specifications (provision no. 111204 of 7 March 2025). It has obtained approval from the Italian Revenue Agency.
• fiskaly SIGN IT lite: A RESTful API that interacts with the “Fatture e Corrispettivi” web portal of the Italian Revenue Agency. Due to the transitional nature of the service, fiskaly may interrupt its provision upon 30 Business Days’ notice.
• Data storage as agreed between the parties.
• Access to a test system (mock-service for SIGN IT lite; fiskaly test environment for SIGN IT).
• The CUSTOMER may sublicense use to END CUSTOMERS / Taxpayers.

📘Note

fiskaly’s scope of services does not include integration into recording systems, individual adaptations, or verification of the correctness/completeness of Taxpayer data.

Functionalities

fiskaly SIGN IT

• Interaction between the Taxpayer’s Cashier System, Customer Systems, and the API in accordance with Italian fiscal law.
• Inalterability of stored and transmitted data for the issuance of Commercial Documents.
• Generation of a journal with proper chaining and electronic signatures as defined by the Technical Specifications.
• Provision of Commercial Documents compliant with applicable requirements, including POS device identification, taxpayer identification, location, transaction data, and lottery code support.

fiskaly SIGN IT lite

• Interaction between the Cashier System, Customer Systems, and the Revenue Agency Portal.
• Unity and contextuality of storage and automatic transmission to the Portal.
• Commercial Documents including date/time, progressive number (as assigned by the Portal), and all relevant transaction data provided by the Customer.

System Requirements

• A valid contractual relationship with fiskaly.
• An internet connection (continuous and stable for real-time communication with the Italian Revenue Agency).
• Integration of the API into the Customer’s systems in accordance with API documentation and Technical Specifications.
• For SIGN IT: If the CUSTOMER does not order the PROVIDER by fiskaly, the CUSTOMER must obtain and maintain a valid accreditation as a “Provider” (“Erogatore”) pursuant to the applicable Italian Revenue Agency regulations.
• For SIGN IT lite: The CUSTOMER must provide Taxpayers’ Fisconline credentials to the Portal.
• Taxpayers must be Italian merchants with a VAT code and eligible commercial activities.

Maintenance and Support

fiskaly is committed to maintaining and updating fiskaly SIGN IT (and fiskaly SIGN IT lite, where applicable). fiskaly undertakes to maintain and update the Service with a view to supporting its security, availability, and ongoing alignment with applicable technical and reporting requirements; however, the Customer remains responsible for implementing required updates, migrations, and integration changes on its side. The service is versioned according to semantic versioning; significant changes resulting in new major releases will be documented. Maintenance activities may result in the temporary outage of the service. As far as possible, these activities shall be announced at least two (2) weeks in advance; emergency maintenance activities may deviate from this. fiskaly provides assistance to customers via the fiskaly support portal (support.fiskaly.com).

Testing

fiskaly provides access to a test system — fiskaly testing environment is available to customers. The CUSTOMER must verify correct integration before operating in a live environment with real tax-relevant data. fiskaly is not responsible if real data is used in the TEST environment.

Service Limitations

• SIGN IT lite is not a solution formally certified or approved by the Italian Revenue Agency; it relies on the Portal’s functionality and availability.
• fiskaly is not liable for malfunctions or changes to the Portal that are not dependent on fiskaly.
• Permanent disabling of the Portal or the online commercial document procedure constitutes a Force Majeure event.
• The default volume limit for SIGN IT lite is 30 transactions per minute per System (PoS).
• fiskaly SIGN IT lite is transitional and may be interrupted upon 30 Business Days’ notice.
• fiskaly does not verify the correctness or completeness of Taxpayer data.

Customer Obligations

• Responsible for proper and compliant integration of the API into Customer Systems.
• Must provide fiskaly with all necessary Taxpayer information: company name, VAT number, location, goods/services description, transaction amounts, and lottery codes (where applicable).
• Must ensure Taxpayers maintain a continuous active network connection.
• Must ensure Taxpayers are eligible Italian merchants.
• Must promptly notify fiskaly of any update or change to Taxpayer information and credentials.
• Must provide END CUSTOMERS / Taxpayers with appropriate instructions in case of communication failure with the Portal.
• For SIGN IT: If the CUSTOMER does not agree with fiskaly operating with the role of PROVIDER; the CUSTOMER must obtain and maintain accreditation as a “Provider” (“Erogatore”), provide all required access credentials, ensure offline mode functionality is set up and maintained, and properly integrate, test, and keep updated any Additional Software Components provided by fiskaly.
• Payment obligations apply; access may be blocked if two or more invoices are in default and unpaid within 10 Business Days of the second reminder.

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Version: v.1 | Last updated: 2026/03/24