fiskaly SIGN SE

Introduction

fiskaly SIGN SE provides access to the Swedish Tax Compliance System (TCS) for the Swedish market, delivered through fiskaly Sweden AB’s PosConneXion Compliance Platform (PCX). TCS is a formally certified system based on Swedish regulation SKVFS 2020:9 (“Control System”), certified annually by a third-party certifier on behalf of the Swedish Tax Agency. fiskaly acts as a certified extension service of the Swedish Tax Agency. The service enables POS providers (CUSTOMER) and their merchants (END CUSTOMERS) to comply with Swedish cash register and VAT compliance requirements.

Service Description

The service is provided as SaaS/Cloud, including:

• Access to the TCS (Tax Compliance System) for VAT reporting and tax compliance.
• Setup in Test and Production environments.
• Self-Declaration Templates (Test Protocol and Manufacturer’s Declaration) as an option.
• IDM (Identity Management) framework for administration of subscriptions and END CUSTOMER access.
• Enrolment API for managing subscriptions and END CUSTOMERS programmatically.
• Data Processing Agreement and Data Security Standards in accordance with GDPR and Swedish data protection law.

The Customer appoints administrators who manage their own and their END CUSTOMERS’ subscriptions via the IDM framework or Enrolment API.

📘Note

fiskaly’s scope of services does not include: integration into recording systems; development of individual solutions or adaptations; training services; provision of internal documentation (except public integration instructions and API descriptions via workspace.fiskaly.com); data transfer services between the API and the END CUSTOMER’s IT systems; storage of data beyond the three (3) month period; support and assistance services not expressly specified in the contract; or other products of fiskaly.

Functionalities

• VAT reporting: The VAT Reporting Data Set (regulated by the Swedish Tax Agency) is transferred from the Customer’s registers to the TCS. Once received, data is “stored, locked,” and cannot be deleted, retrieved, or changed — it becomes the Tax Agency’s data.
• Tax compliance: All processing and access to VAT data is handled by fiskaly on behalf of the Swedish Tax Agency, in strict adherence to certification rules and regulations.
• Administration: Volume changes can be activated via API, GUI, or fiskaly support.

System Requirements

• A valid Subscription Agreement with fiskaly.
• POS systems capable of generating and transmitting the VAT Reporting Data Set in the regulated format.
• An internet connection for data transfer to the TCS.
• Correct and updated address information for each END CUSTOMER in the IDM Administration system.
• Communication with fiskaly only via notified email addresses; adequate virus and ransomware protection.

Maintenance and Support

Infrasec is committed to maintaining the TCS service and its certifications. fiskaly shall maintain necessary certifications, licenses, and approvals required by the Swedish Tax Agency and any other relevant governmental authorities. TCS certification is conducted yearly by a third-party certifier in accordance with SKVFS 2020:9, covering both software and service operation. fiskaly shall notify the Customer in due time should any audit reveal material faults that could affect the Service. Maintenance activities may result in the temporary outage of the service; planned service windows are displayed on the Infrasec TCS status page.

Testing

The TCS service includes setup in both Test and Production environments. The Test environment allows the Customer to validate integration before going live. Self-Declaration Templates (Test Protocol and Manufacturer’s Declaration) are available as an option.

Service Limitations

• TCS only covers VAT reporting data; it does not include credit card or purchase details of end users.
• Once data is stored and locked, neither the Customer nor any other party (except the Tax Agency) can access, change, or retrieve it.
• fiskaly is not responsible for third-party materials, services, or network/connectivity issues outside the Service.
• Service credits are the sole remedy for downtime (except in cases of gross negligence or wilful misconduct).
• The CCU (Central Control Unit System) service has reached End of Life (2025-12-31) and is not included.

Customer Obligations

• Responsible for retrieving the VAT Reporting Data Set from its registers and transferring it to the Service.
• Must always ensure correct and updated address information for each END CUSTOMER in the IDM system.
• Must communicate with fiskaly only via notified email addresses.
• Must use adequate virus and ransomware protection systems.
• Must not use the Service in violation of the Agreement or General Terms; fiskaly may suspend the Service for violations.
• The Customer is the data controller of data sent to fiskaly (during receipt); once data is stored and locked, the Tax Agency becomes data controller.
• Support requests must be submitted promptly via email with required information (name, contact, detailed description).

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Version: v.1 | Last updated: 2026/03/24