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Why do I get the error 401 ERROR_AUTHENTICATION_FAILED (AUTHENTICATION_RESULT_PIN_IS_BLOCKED)?

Your admin_pin gets blocked after five unsuccessful authentication attempts. In this case, you must reset your admin_pin. Run the SIGN DE API V2 endpoint changeAdminPin request with your admin_puk and new_admin_pin.

 

Related article: Sign DE - Is it possible to retrieve the Admin PIN of a TSS afterwards?

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